Jules Stein Eye Institute Continues to allow the Retina Division Chief to Verbally Assaults Patients Going Blind.

cartoon of a raging bull

Today is the day to get the “official” prognosis. Hope I am able to absorb everything. My hubby took me. Before my appointment, Hubby and I had a divine lunch at Skylight Gardens right around the corner

1:00 pm- We arrived on time for the appointment. My left shoulder is killing me and I do not know how long I can sit on uncomfortable chairs and wait. I honestly cannot wait to have the shoulder replacement in two days.

1:45pm-tech did basic exam and dilated my eyes and sent us back out to the waiting room.

2:20 pm-Moved into an exam room so a resident came in to look in my eyes, tell me the team still had to review my results-it will take a bit. Back out to lobby to wait.

2:30 pm-Moved back into the SAME exam room.

Photo of Shell waiting for hours at Jules Stein
Photo of Shell waiting for hours at Jules Stein

I was VERY upset and in so much pain, when my “doctor” bullied my husband, I lost it. I’m still not sure if the tears were from pain, fatigue or fear of this “doctor” whose physical appearance alone is intimidating to my 5’2″ 135 lb body.

The Hubs in my exam room at 5:43 PM. This is the door he was shamed at opening by Dr. Schwartz. No sign on the door designating it as “Staff Only”.

I was in so much pain, so tired from the wait and felt physically threatened by his shear size and rage. He is a tall man-probably over 6 feet and at 5’2′, in pain, tired and nervous, it did not take much to upset me.

But just as quickly as he bullied my husband, he switched back to “caring doctor” mode, very gently touched my shoulder and said they were just trying to find the labs I had done. He asked if I had them done and I told him yes, I had them drawn 2 weeks ago. Then he switched back to caring doctor mode and very gently reassured me he’d be back in shortly. But it really upset me that he yelled at MY HUSBAND like that and I could not stop shaking and crying. I figured I would cry that day, but not because my doctor bullied my husband! Jim told me to calm down and tried to downplay it so I would calm down. I did my best to calm down.

Jules Stein’s Retina Division Chief is Dr. Jekyll: a psychopath who should be banned from patients.

5:10-Dr. Schwartz and his Fellow, Dr. C. finally came in the room.

“You have retinitis pigmentosa plus ‘something else’ but we don’t know what it is. Your ERG wasn’t totally flat as we expect with RP so that makes me think there is also something else going on. But I will to figure it out. I’ll be taking your case to the “obscure cases” board to discuss with other colleagues.”

—Dr Schwartz”
  1. I asked why my retina was degenerating along with my joints. He said he can’t prove it but knows in his gut there is a link. He vowed to figure it out.
  2. My vitamin A is a little low but he doesn’t want me to supplement yet. He wants me to take Diamox after my shoulder surgery and pending my orthopedic surgeon’s approval after my shoulder replacement. Diamox is thought to halt the progression of the disease but they don’t know how much. He said it might have some “AWFUL” side effects and that is why he wanted me to wait until I was stable after surgery.

“You can’t drive ever again. It’s just not safe”. “You only have 10% of your visual field and you have had an angel sitting on your shoulder. It’s a miracle you didn’t injure or kill someone or yourself”.

(To his Fellow) “Make sure you note in her chart that I told her to stop driving”.

Dr Schwartz

  1. I am to return in a month and we will discuss visual rehab programs. Jules Stein has one as well as other resources. The goal right now is to get through my shoulder surgery then return in a month to begin planning visual rehab and figure out how to live with my limitations so that I’m safe. He said there is a “boutique” at Jules Stein with visual aids and it’s only for health care professionals.
  2. I asked him how long I will keep my vision and he said he fully expects I will always remain “sighted” on some level. What he can’t tell me is how much vision I will lose and how fast I will lose it. He will monitor me over the next 9 months after I start the Diamox and that will give him a trend line so he can plot the rate of progression that I can expect over my lifetime.
  3. I can use my eyes; he doesn’t want me to think I need to rest my eyes. He urged me to continue living normally; working on the iPad (it was in my lap where I was writing notes), and my phone, computer, reading, TV, whatever. He said it will be critical to my emotional state to keep these as normal as possible.

“There are several gene therapies on the horizon and I’m hopeful that you’ll be able to benefit from them. When you return, I want you to meet with a genetics counselor. I also need you to bring me your family tree and have your daughters come too. “

Dr. Schwartz
  1. He ordered labs- anti-retina antibodies. His Fellow saw us out and I got him to let me get the labs drawn at home with the promise that I would bring him the results to the next visit.
  2. Dr. Schwartz asked me if my vision problems started before my gastric bypass and I said they had. He said that gave him hope and indicated that it might mean my RP would be a slow progression.
  3. At one point, he mentioned other eye diseases and brought up Macular Degeneration. That reminded me and I told him that Jim has been told he has MD. He scolded me were not here for him. He said that today was all about me. He wants me focusing on ME right now and ONLY me. He said we will delve into that later.

I was crying throughout my whole discussion with him after his blowup. Frankly, he scares me. This is a physician who should hang up his license. He is a rage-aholic and his patients his punching bag. He is the poster child for the “Physician God Complex”. He only talks to the patient, abusive of their supporting family/friends. NOT a good approach for a doc who delivers devastating news on a daily basis. I don’t care how phenomenal a physician he is; if he can’t reighn in the Dr. Jekyl act, I will NOT see him again. AND I won’t go quietly.

I apologized for crying and that seemed to flip him back into the “empathetic physician” mode:

“RP is a very difficult diagnosis to get and it’s okay that you’re crying. You need to cry – you have allot of your plate right now. You are about to go through your 2nd shoulder replacement in 6 months, which isn’t an insignificant surgery. I want you to take one situation at a time. The next 9 months you have allot of new things to learn and right now, I only want you to get through your shoulder surgery. Come back in a month and then we’ll start tackling the other stuff.”

–Dr. Schwartz

We left the room, checked out and I pretty much sobbed through the whole way home. We were on the road for well over three hours so I called my parents, my best friend and my daughters on the way home. When I got home, the girls were waiting with a bottle of wine. We drank, cried, and tried to absorb it all. Jim was so blown out and exhausted, he skipped the wine and went straight to bed.

At the end of the day, I could not decide what was more frightening; my diagnosis or my doctor.


Author: Admin

TENAYSHUS (Tenacious Blind Girl) is a retired Registered Nurse who needed support following her diagnosis of Retinitis Pigmentosa, one of many conditions that cause low vision. When she could not find a support group, she learned web design to build LowVisionSupportGroup.com to help others impacted with Low Vision. The site was created using accessibility-ready web authoring tools.

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